Open 24/7 for emergencies in Prince George, BC
From spring runoff and high groundwater to sewer backups and sump pump failures, PG Restorations removes floodwater safely, disinfects, dries and rebuilds. We answer 24/7.
Flood damage restoration is the cleanup and repair of a property after water enters from outside or from the sewer system. It includes pumping out water, removing contaminated materials, cleaning and disinfecting, drying the structure, preventing mould and rebuilding damaged areas.
Floodwater is different from a clean pipe leak. It often carries mud, sewage, bacteria and chemicals, so it needs more careful handling. Porous materials like carpet, underpad, drywall and insulation that soak up floodwater usually cannot be safely kept.
Our crew protects your family and your property by containing the area, removing the water and contaminated materials, sanitizing every surface, and drying the building until moisture readings are back to normal. Then we rebuild your basement or business space.
Water through floors, walls or window wells. The most common flood call we get in Prince George.
Heavy rain can overload city sewers and push wastewater up through floor drains and toilets. We clean it safely.
Power outages and worn pumps let groundwater rise into basements during spring melt.
Rising rivers and groundwater during snowmelt can affect homes in low-lying areas.
Intense summer storms can flood streets and drain onto properties.
A major burst pipe can flood a whole floor. See water damage restoration.
We check power, gas and contamination before work starts.
High-capacity pumps and extractors remove standing water fast.
Soaked carpet, underpad, drywall and insulation are removed safely.
Every affected surface is cleaned and sanitized.
Dehumidifiers and air movers dry the structure. We record readings daily.
Insulation, drywall, flooring and finishes are restored.
Most Prince George basement floods happen during snowmelt or heavy rain. A working sump pump with a battery backup, a backwater valve, clear downspouts and good grading go a long way. Read our tips on the PG Restorations blog.
Call (778) 281-2407Yes. Sewer backup water is classed as contaminated (often called black water) and can carry bacteria and viruses. It needs protective equipment, removal of soaked porous materials, and thorough cleaning and disinfection. Never clean sewage yourself without protection.
It depends on the cause and your coverage. Sewer backup and overland flood coverage are usually optional add-ons in BC. Sudden water from a burst pipe is usually covered under standard policies. Call your broker to confirm, and we will document the damage for your claim.
Carpet, underpad and drywall soaked by floodwater or sewage are usually removed and replaced, because they can hold contamination. We often cut drywall 30 to 60 cm above the water line, dry the wall cavities, then rebuild.
Test your sump pump before spring, add a battery backup, keep downspouts at least 2 metres from the foundation, keep window wells clear, install a backwater valve, and check your property grading. We can point out risk areas while we are on site.
Risk usually peaks during spring snowmelt and freshet, roughly April to June, when rivers and groundwater rise. Heavy summer storms can also overload city sewers and cause backups.
PG Restorations answers 24/7 and sends a crew with pumps and drying equipment to your Prince George property.
